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FAQ

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Travel Sling Bag

What are the dimensions of the bag?

  • Height 19cm Width 14cm Depth 4cm

  • Adjustable strap: max length 130cm / 51inches

  • Volume 1L

Is this sling bag big enough to fit all my daily essentials?

Yes! The sling bag is designed to hold all your essential items, including your phone, wallet, keys, passport, and even small travel accessories. With two spacious compartments, it offers plenty of room for your everyday and travel necessities without being bulky.

Travel Sling Bag Regular

  • Height 19cm Width 14cm Depth 4cm

  • Adjustable strap: max length 130cm / 51inches

  • Volume 1L

Travel Sling Bag Large

  • Height 22cm Width 15cm Depth 6cm

  • Volume 1.6L

  • Adjustable strap: max length 130cm / 51inches

Is this bag comfortable for all-day wear?

Absolutely. The adjustable strap allows you to customize the fit for your comfort.

The Sling Bag is lightweight and designed to distribute weight evenly and close to your body, so it won’t strain your shoulders or back, even after hours of use.

We've carefully picked the material for the strap so that it's both durable and comfortable unlike some of the cheaper options that can be harsh on the skin.

How secure is the bag?

The sling bag is equipped with a cut-resistant strap, RFID blocking fabrics and a clip to secure the zipper pulls.

The bag is also designed with reinforced zippers and compartments to keep your belongings safe and protected.

It's compact enough to stay close to your body, making it harder for potential thefts, while still providing easy access when you need it.

Can it fit my Tablet?

The Travel Sling Bag LARGE size can fit some of the smaller tablets. Both bags are a great fit for large phones.

CLOTHING

What material is it made of?

All of our t-shirts are made of 100% preshrunk cotton.

The hoodies and sweatpants are made of a high quality cotton-polyester blend to achieve extra-softness and comfort.

Are these preshrunk?

Yes. All of our clothing items are made of preshrunk fabrics.

SHIPPING

Where do we ship to?

We ship worldwide! Shipping costs will apply according to your shipping address and will be added at checkout.

Shipping Times

Tracked & insured shipping worldwide with a 60-day guarantee.

Current delivery times:

USA Local: 2-7 business days

USA International: 6-12 business days

EU: 5-13 business days

UK: 6-9 business days

Australia: 8-14 business days

Rest of the world – 5-20 business days

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. 

Shipping & Handling Process

Our handling time usually takes 1-3 business days and then the orders are handed over to our shipping partners.

RETURNS, REFUNDS AND CANCELLATIONS

How can I cancel my order?

As long as your product has not been submitted for fulfillment by us, we can cancel the order.

We often submit items for fulfillment within a few hours, so the faster you can let us know about the cancellation, the more likely we'll be able to do it.

If your order has been shipped, then you must follow our return policy in order to get refund once you receive your product. Our customer service team is on standby to help you out!

Damaged or Defective Items

We know how frustrating this situation can be. We will issue you a brand new item once we confirm the item was defective.

We’ll provide return instructions for the damaged or defective item. Be sure to complete this process within 30 days of the delivery date.

We apologize for your less than perfect experience.

Returns & Refunds

If you want to return or change your product, you can do so within 60 days of receiving your order. For returns and refunds, reach out to our support team at support@conceptcollective.co

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Engineered for comfort and safety

CONCEPT GLOBAL
About Us

CONCEPT GLOBAL

We make useful, high-quality products for real life. Concept Global is for those who choose utility rather than buying into flashy branding, excessive markups, and disposable quality.
Real-World Focus
What we stand for

Real-World Focus

We spend time understanding problems in their natural context. Every product is informed by observing real people in real situations.
Performance Meets Style
What we stand for

Performance Meets Style

Functionality comes first, but style matters too. Our products must work flawlessly while looking and feeling great to use every day.
Thoughtful Testing
What we stand for

Thoughtful Testing

From material durability to user experience, we validate every design decision through comprehensive real-world testing with actual users.
Continuous Improvement
What we stand for

Continuous Improvement

We're always learning. Each product generation incorporates new insights and addresses evolving lifestyle needs.

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