Guaranteed Delivery. In the rare case your order is lost or delayed in transit, we’ll re-ship it or refund it for you. Full protection with every purchase.
Shipping & Delivery Information
We will always aim to prioritise shipping out your items from your nearest local warehouse whenever possible, depending on stock availability.
After placing your order, you’ll receive an update with your estimated shipping date.
United States Shipping
Delivery Timeframes
US Domestic: Typically 2–7 business days
Orders shipping from our international warehouses: 6–12 business days.
Your order will be shipped with trusted carriers such as DHL, FedEx, or PostNord using whichever option offers the fastest and most reliable delivery to your address.
A tracking link will be sent to you once your order has shipped.
International Shipping
We ship worldwide, and every order is fully tracked and securely packaged.
Estimated Delivery Times
Europe (EU): 5–13 business days
United Kingdom: 6–9 business days
Australia: 8–14 business days
Rest of World: 5–20 business days
Depending on your location, we will ship your order using the carrier that provides the best delivery performance in your region including DHL, FedEx, or PostNord.
Need Help With Your Order?
We’re here for you! If you have any questions about shipping, tracking, or your order, our support team is always ready to help.
Concept Collective Support
support@conceptcollective.co
+1 323-645-2296
